Shipping, Refunds and Returns
Shipping Rates
United Kingdom
Tracked Shipping under £50 - 2-4 business days, £.3.99
Tracked Shipping over £50 - 2-4 business days, Free.
Europe
International Tracked - 3-5 business days, £10.
Rest of the World
International Tracked - 5-7 business days, £15.99.
Please note that we DO NOT ship to the following countries due to International Sanctions; Afghanistan, Azerbaijan, Armenia, Belarus, Burma (Myanmar), China*, Democratic Republic of Congo, Egypt, Eritrea, Republic of Guinea (Conakry), Guinea- Bissau, Haiti, Iran, Iraq, Ivory Coast, North Korea, Lebanon, Liberia, Libya, Russia, Sierra Leone, Somalia, South Sudan, Sudan, Syria, Tunisia, Ukraine (Crimea/Sebastopol) and Zimbabwe. (via Royal Mail)
*We are still able to ship to Hong Kong, Taiwan and Macau.
Refund & Returns
At Cherry Milkshake Studio, we understand that sometimes things don't work out as planned. That's why we have a clear and fair refund and returns policy in place to ensure your satisfaction with our products.
30-Day Money Back Guarantee
We offer a 30-day money back guarantee on all our sleeves. If you are not completely satisfied with your purchase, you can return it within 30 days of receiving it for a full refund. No questions asked.
Conditions for Returns
In order to be eligible for a return, the following conditions must be met:
- The item must be in its original packaging and in unused condition.
- The return must be initiated within 30 days of receiving the product.
- Proof of purchase, such as the order number or receipt, must be provided.
How to Initiate a Return
If you would like to return an item, please contact our customer support team at info@cherrymilkshakestudio.com. They will guide you through the return process and provide you with a return authorization number.
Refund Process
Once we receive your returned item and it is inspected, we will initiate a refund via your original payment method within 2-4 business days.